Legal

AI Disclaimer and responsible use

CourseAgent uses AI to generate course content significantly faster than traditional methods. Like all AI systems, it produces outputs that require professional review before publication.

Version 1.1 - Create-AI Ltd

How our AI works

CourseAgent uses large language models - specifically Google Cloud Vertex AI (Gemini) for course generation, translation and quality audit, and ElevenLabs for AI audio narration - to generate structured course content from your inputs.

When you provide a brief, upload documents, paste a URL or submit a YouTube link, our AI reads that source material and generates a complete course structure including learning objectives, section content, scenario-based examples and assessment questions. The AI applies instructional design principles - objective alignment, appropriate cognitive depth, coherent sequencing - built into our generation process over 20 years of professional L&D practice.

AI-generated content is a first draft. It is designed to give you a professional starting point that you review, refine and publish - not a finished product that goes live without human involvement.

What makes CourseAgent's AI different

Unlike general-purpose AI writing tools, CourseAgent's generation process is built on instructional design principles - Bloom's Taxonomy-aligned assessment, cognitive load management, learning objective alignment. This produces better-structured output than a general language model applying no pedagogical framework. It does not eliminate the need for expert review.

What AI does well

CourseAgent's AI performs reliably well at:

Structuring content into a logical, progressive course flow
Generating learning objectives aligned to content
Creating scenario-based examples that illustrate concepts
Producing assessment questions at appropriate cognitive depth levels
Translating courses into 19 languages while adapting cultural context
Identifying what has changed between a course and updated source material (Compare & Update)
Generating a structured competency framework from a plain-language description
Reviewing a course against instructional design standards (quality audit)

For the majority of professional training content - compliance, onboarding, product knowledge, skills development - AI-generated output is of consistently high quality and requires refinement rather than rebuilding.

Where human review is always essential

AI language models generate plausible content - which is not the same as accurate content. No AI system should be treated as a source of ground truth, and CourseAgent is no exception. Human review is always required before publication, particularly for:

Factual accuracy

AI can generate factually incorrect content, particularly for rapidly changing subjects, highly technical domains, or topics where nuance is critical. All AI-generated facts, statistics, dates, names and procedural steps should be verified against authoritative sources by a subject matter expert.

Regulatory and compliance content

AI-generated content may not reflect the current state of regulations, legislation or industry standards. For any course where compliance with a specific standard is required, a qualified subject matter expert must review and sign off the content before it is deployed to learners.

Sector-specific accuracy

AI models have broad knowledge but variable depth in specialist domains. Healthcare, legal, financial services, engineering and other regulated fields require expert review to ensure content is accurate, appropriate and compliant.

Cultural and contextual appropriateness

While CourseAgent includes a Cultural Intelligence Engine that adapts content for geographic and cultural context, AI-generated examples and references should be reviewed for appropriateness by someone familiar with the target audience.

Regulated sector warnings

Medical, clinical and healthcare content

AI-generated content must not be used as the basis for medical advice, clinical protocols, diagnoses, treatment recommendations or patient-facing guidance without review and sign-off by a qualified healthcare professional. Errors in clinical training content can cause direct harm.

Financial and investment content

AI-generated content covering financial products, investment advice, tax guidance or FCA-regulated activities must be reviewed by a qualified financial adviser or compliance officer. Financial training content may be subject to FCA approval requirements.

Health and safety and mandatory training

AI-generated content for mandatory health and safety training, fire safety, manual handling, COSHH and other legally required programmes must be reviewed against current HSE guidance and relevant legislation before deployment.

Courses for children or vulnerable populations

AI-generated content has not been specifically vetted for age-appropriateness, safeguarding requirements or the specific needs of learners with disabilities or other vulnerabilities. Exercise particular care and involve specialist reviewers for content targeting these audiences.

Best practices for AI-assisted course creation

These recommendations reflect how experienced L&D professionals use CourseAgent most effectively.

Treat AI as a draft creator, not a final author

Use AI to generate the initial structure and content. Edit, refine and verify before publishing.

Use a multi-stage review process

Technical review (verify factual accuracy), editorial review (tone, clarity, appropriateness), and stakeholder review (alignment with objectives).

Run the quality audit before publishing

CourseAgent's 6-layer AI quality audit reviews coherence, assessment quality, inclusive language, accessibility, objective alignment and enhancement opportunities. Use it as a systematic check before every publication.

Test with real learners before full deployment

Pilot courses with a representative group before rolling out. Gather feedback from both learners and subject matter experts. Refine based on real-world usage before wider deployment.

Maintain version records and approval trails

Use CourseAgent's versioned publishing to keep records of what was published and when. Document who reviewed and approved each course version - particularly important for compliance content.

Keep courses current

Regulations, products and best practices change. Use AI Compare & Update to identify what has changed when source material is updated. Set a review schedule for compliance-critical content.

Intellectual property

Copyright in AI-generated content

The legal status of copyright in AI-generated content is still developing across jurisdictions. Under current UK law, AI-generated works may receive copyright protection where there is a "computer-generated work" with no human author - however, this protection may be more limited than works with a human author. The position may change as case law develops.

You are responsible for assessing the IP status of AI-generated content you publish, particularly if IP protection is commercially important to you. Consult legal counsel if this is a material concern.

Training data and existing works

AI language models are trained on large datasets that may include published works. While modern models include safeguards against direct reproduction of copyrighted text, AI-generated content may occasionally produce phrasing or ideas similar to existing published works. You should review AI-generated content for potential similarity to existing materials, particularly in specialist domains where there is a limited corpus of published material.

Content you upload

When you upload documents or materials to use as source content for AI generation, you confirm that you have the right to use that material for this purpose. Do not upload content that is subject to confidentiality agreements, third-party copyright, or other restrictions that would prohibit its use in this way.

Data privacy in AI prompts

When you use AI features on CourseAgent, your prompts and uploaded content are processed by our AI providers (Google Cloud Vertex AI, ElevenLabs). Please be aware of the following:

What not to include in AI prompts

Do not include in AI prompts or uploaded source material:

Personal data about identifiable individuals (names, contact details, addresses)
Sensitive personal data (health information, financial details, biometric data)
Confidential business information that you are not authorised to share with third-party processors
Personal data about third parties who have not consented to their data being processed in this way

AI prompts are transmitted to third-party providers and processed under their data processing terms. See our Privacy Policy and Data Processing Agreement for full details.

AI training

Under our agreements with Google Cloud and ElevenLabs, customer data submitted via API is not used to train their foundation models by default. Create-AI Ltd does not use your course content to train AI models without your explicit consent. See our Privacy Policy AI training section for full detail.

Your responsibility

By using AI features on CourseAgent, you accept the following responsibilities:

Reviewing all AI-generated content before publishing or deploying it to learners
Verifying factual accuracy through independent authoritative sources, particularly for technical, regulatory or rapidly changing subject matter
Ensuring content is appropriate for your specific audience, including any learners with particular needs or vulnerabilities
Checking compliance with applicable laws, regulations and industry standards before deploying training content in regulated contexts
Involving qualified subject matter experts in the review of content in specialist or regulated domains
Maintaining appropriate version records and approval documentation for courses deployed in compliance contexts
Not uploading personal data or confidential information belonging to third parties into AI prompts or source material uploads
Accepting full responsibility for any content you publish or deploy to learners, regardless of whether it was AI-generated

Limitation of liability

Create-AI Ltd provides AI-powered content generation tools to assist in the creation of course content. We do not warrant the factual accuracy, regulatory compliance, pedagogical soundness, cultural appropriateness, or fitness for any particular purpose of AI-generated content.

Create-AI Ltd accepts no liability for:

Errors, omissions or inaccuracies in AI-generated content
Harm, damage or loss resulting from the use of AI-generated course materials
Regulatory non-compliance of AI-generated training content
Intellectual property claims arising from AI-generated content
Learner outcomes based on AI-generated courses

Our liability is limited as set out in our Terms of Service. By using AI features, you agree to indemnify Create-AI Ltd against claims arising from your use of AI-generated content, including any failure to review, verify or appropriately deploy that content.

This disclaimer does not constitute legal advice. Consult a qualified solicitor for guidance on your specific legal obligations in relation to AI-generated training content.

Reporting AI issues

If you encounter AI-generated content that is factually incorrect, inappropriate, potentially infringing, or otherwise concerning, please report it to us:

Email: info@courseagent.ai

Your reports help us improve AI quality and safety. We review all feedback and use it to inform ongoing improvements to our AI generation processes.

Version: 1.1 - Production