Question 1

Is the AI output actually good quality - or just fast and shallow?

Accepted Answer

CourseAgent is built by the same team that has designed and delivered over 5,000 professional courses for 800+ organisations. Every instructional design principle - Bloom's Taxonomy-aligned objectives, appropriate assessment depth, scenario-based content, objective-section alignment - is built into the generation engine. The AI doesn't generate content that fills a screen. It generates courses that are structured the way trained designers build them. Most users make targeted edits rather than wholesale rewrites.

Question 2

Will AI take away my creative control?

Accepted Answer

No. AI generates a first draft - you own everything after that. Every word, every section, every assessment question is editable. You can override AI section type choices, add sections manually, reorder content, apply your own branding, and publish exactly what you want. The AI influence slider lets you choose how closely the output follows your source material - from strict compliance fidelity to full creative expansion. Control is always yours.

Question 3

Can CourseAgent generate courses on specialist or technical topics?

Accepted Answer

Yes - and uploading your own documents is the key. Rather than relying on general AI knowledge, you upload your source material (PDFs, Word documents, PowerPoints, SOPs - up to 10 files / 150 pages), and CourseAgent generates content from that. For compliance, regulated sectors and technically complex topics, the AI influence slider can be set to Low, which preserves exact wording and terminology from your source rather than paraphrasing.

Question 4

How is the AI Quiz Generator different from just asking ChatGPT for quiz questions?

Accepted Answer

ChatGPT generates quiz questions from general knowledge. CourseAgent's quiz generator is course-locked - every question must be answerable from the course material alone. Before generating, it scans the course content to determine how many meaningful questions it can sustain. Question types are allocated by proven assessment design ratios (adjustable from Basic to Advanced depth), factual and scenario-based questions are interleaved, and the AI avoids duplicating themes across the quiz.

Question 5

I'm an experienced instructional designer. Will this constrain me?

Accepted Answer

The opposite. 35+ section types, full content control, complete branding freedom, manual authoring mode (blank canvas, no AI required), in-course commenting for stakeholder review, and the Section Transformer to convert any section into any other type instantly. Experienced designers use CourseAgent to produce faster - not to work differently.

Question 6

How much does CourseAgent cost?

Accepted Answer

CourseAgent has a free plan that lets you build up to 3 courses - no credit card required, no expiry. Paid plans start at £39/month (Professional) and scale to Enterprise for larger organisations. The Academy LMS add-on is £49/month and includes 1 portal and 200 active learners. There are no long-term commitments - all plans are monthly.

Question 7

What are credits and how do they work?

Accepted Answer

Credits are consumed by AI generation actions - building a course, generating sections, creating audio narration, or running the AI Quiz Generator. The entire quiz generation (regardless of question count) costs one credit. Credits are included in your plan and reset monthly. You can see your current balance in the platform dashboard at any time.

Question 8

Is there a discount for annual plans?

Accepted Answer

Yes - annual plans are available at a reduced rate compared to monthly billing. Contact us for annual pricing or to discuss a custom Enterprise arrangement for larger teams.

Question 9

Can I try before I buy?

Accepted Answer

Yes. The free plan lets you build up to 3 complete courses with no credit card and no time limit. It's a full experience of the platform - not a watered-down trial. You can publish, export and deliver those courses before spending anything.

Question 10

How long does it take to build a course?

Accepted Answer

Most users produce a complete, publish-ready course in under 30 minutes from a written brief. Building from uploaded documents takes slightly longer depending on source length, but the same principle applies - the AI handles structure, content, interactions and assessments in one step. You then review and refine rather than build from scratch.

Question 11

Do I need technical skills or L&D experience to use CourseAgent?

Accepted Answer

No. CourseAgent is designed for subject matter experts, training consultancies and L&D teams alike. You don't need to understand instructional design theory - the platform applies it automatically. If you can describe what you want to teach in plain language, you can build a professional course.

Question 12

We already use tools like Articulate. Why switch?

Accepted Answer

You don't have to switch. CourseAgent exports as SCORM and works alongside your existing LMS and tools. Many teams use CourseAgent for speed-sensitive content - compliance updates, onboarding, new product training - while continuing to use existing tools for high-production pieces. It's additive, not disruptive.

Question 13

Does CourseAgent export SCORM?

Accepted Answer

Yes - both Static SCORM and Dynamic SCORM. Static SCORM exports a self-contained package that works with any SCORM 1.2 or 2004-compatible LMS. Dynamic SCORM is a lightweight wrapper that loads content live from CourseAgent's servers - meaning when you update a course, every LMS deployment reflects the change instantly without re-uploading.

Question 14

Does it work with my existing LMS?

Accepted Answer

If your LMS is SCORM-compatible, yes - CourseAgent content works with it. CourseAgent also offers its own Academy LMS for organisations that prefer a white-label learner portal, and tracked URL deployment for content delivered outside an LMS entirely.

Question 15

What languages does CourseAgent support?

Accepted Answer

CourseAgent supports 19 languages for course generation and translation, including English (UK and US), French, German, Spanish, Italian, Portuguese, Dutch, Polish, Arabic, Hindi, Mandarin Chinese (Simplified), Japanese, Welsh, and more. Translation preserves cultural context and tone - not just literal word substitution. The Academy learner portal also switches its interface language to match the learner's preference.

Question 16

What AI does CourseAgent use?

Accepted Answer

CourseAgent is powered by Google Gemini Flash models via Vertex AI, running on Google Cloud infrastructure. The prompting system, instructional design logic and Cultural Intelligence Engine are built by the CourseAgent team - the underlying AI model is the engine, not the course designer.

Question 17

Can multiple people work on the same course?

Accepted Answer

Yes. CourseAgent supports co-author access with real-time presence indicators - you can see which page or section another author is viewing to avoid conflicting edits. In-course comments allow stakeholders to review and annotate directly in the course, and authors can share courses with external reviewers for sign-off before publishing.

Question 18

Can I manage multiple clients or brands from one account?

Accepted Answer

Yes. You can maintain multiple brand profiles - separate logos, colour palettes and typography - and apply them per course. The Academy LMS add-on allows multiple independent portals from a single account, each with its own branding, domain and learner base. Ideal for training consultancies managing several clients.

Question 19

What is the Academy LMS?

Accepted Answer

Academy is a white-label learner portal - a fully branded LMS delivered from your own domain. Learners log in, access their assigned courses, track their progress and download completion certificates. Administrators manage enrolments, deadlines, groups, CPD tracking and reporting. Academy is an optional add-on available on Professional and Enterprise plans from £49/month.

Question 20

What counts as an active learner?

Accepted Answer

An active learner is someone who has logged in and launched at least one course during the billing period. Learners who are registered but inactive do not count against your allowance. This means you can have a large learner database without being charged for people who aren't actively learning.

Question 21

Can I white-label the Academy for my clients?

Accepted Answer

Yes, completely. Each Academy can have its own logo, colour scheme, custom domain (e.g. learn.yourclient.co.uk), and learner base. Learners never see the CourseAgent brand - they see yours. Multiple independent Academies can be run from a single account, making it ideal for training providers serving multiple organisations.

Question 22

Is my content secure? Who can see what I build?

Accepted Answer

Your courses are private to your account unless you explicitly share or publish them. Content is hosted on Google Cloud Platform (europe-west2, London) and all data is encrypted in transit and at rest. Uploaded source documents are used only for course generation and are never used to train AI models. CourseAgent does not sell, share or repurpose your content.

Question 23

Is CourseAgent GDPR compliant?

Accepted Answer

Yes. CourseAgent is built and operated by Create-AI Ltd, a UK company. All data is processed and stored in the UK (Google Cloud, London region). A full Data Processing Agreement (DPA) is available, and the platform is designed for data minimisation - we collect only what is needed to deliver the service. Uploaded content is never used for model training.

Question 24

Do I own the courses I create?

Accepted Answer

Yes - completely. Everything you create in CourseAgent belongs to you. You retain full intellectual property rights over all course content, assessments, branding and exported materials. CourseAgent claims no ownership, licensing rights or reuse rights over your work. If you cancel your subscription, your content remains yours.

Question 25

Can I sell courses I build with CourseAgent?

Accepted Answer

Yes. There are no restrictions on commercial use. You can sell courses directly, deliver them to paying clients, include them in training contracts, or distribute them through your own Academy LMS. Many training consultancies use CourseAgent specifically for client-facing, revenue-generating course production.

Honest answers to every question.

AI quality & output

Pricing & plans

Getting started

Technical & integrations

Teams & collaboration

Academy LMS

Data & security

Content & ownership

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